The Manila International Airport Authority (MIAA) has vowed full cooperation in the investigation on the alleged theft of P50,000 worth of valuables from a Pinay balikbayan from Hong Kong.
At the same time, MIAA spokesperson Dave de Castro said passengers who have valuables missing from their check-in baggage should contact the concerned airline immediately.
“We encourage them to get in touch right away with the airline,” De Castro told GMA News’ Jiggy Manicad in an interview on QRT. “‘Pag napansin niyo pa lamang sa airport na meron pong problema pagdating sa inyong bagahe, lapitan na po natin yung airline personnel.”
“Yung investigations natin ay primarily launched by the airline. Nakikipag-ugnayan tayo with the airline and any updates sa kasong ‘to would have to come from them,” he said.
While he expressed confidence in the capacity of their airline partners, De Castro said airport personnel are always on standby along with airline employees to address all passenger concerns.